“Truly excellent and reliable service. I had issues with kitchen pipes and the faucet on two separate occasions. Both times Charles was working on those — he identified the issues pretty quickly, advised me on all the possible solutions and answered all the questions I had at the moment. Not only that, but he also was very time aware.”
Emergency plumber in Toronto, 24 hours a day
Burst pipe, flooding, no water — a licensed plumber picks up the phone at 2am, not an answering service.
- Real person answers, any hour
- Licensed & insured
- Usually same day
- Toronto & the GTA
Licensed & insured · Open 24 hours · $89 diagnostic, waived if we do the work
Get a call back
Send the details and we will ring you. Add a photo and we will turn up with the right part.
or send details
First: turn off the water
If water is actively coming out, shut the main valve — usually in the basement near the front wall, where the supply enters the house. Turn it clockwise until it stops. Then call us. That one step is the difference between a repair and a claim.
What happens when you call
You describe what you are seeing and we tell you straight away whether it can wait until morning or needs someone now. If it needs someone now, we give you a realistic arrival time rather than an optimistic one. No call centre, no ticket number.
What it costs
A $89 diagnostic to come out and find the fault, waived if you go ahead with the repair. You approve the price of the work before anything starts.
What this covers
- Burst and leaking pipes
- Flooding and water damage
- No hot water
- Blocked or overflowing drains
- Overflowing or running toilets
- Failed shut-off valves
- Hot water tank leaks
- Frozen pipes in winter
Reviews
What customers say
“Charles is a true professional and installed all my fixtures in a timely manner. I have been using his services for many years and have always had a positive experience.”
“Sink is unblocked, toilet is flushing perfectly and the shower is running smooth. It has been several years since the job was done and I have not had a problem since. Great services, highly recommended, will be the only company I use.”
Questions
Emergency / leak — common questions
Do you really answer at 3am?
Yes. The line is open 24 hours and a licensed plumber answers it — not a call centre taking a message for the morning.
How fast can you get to me?
For genuine emergencies we move as fast as traffic allows, usually same day. We tell you a realistic time on the phone rather than an optimistic one.
What should I do before you arrive?
Shut off the main water valve, move anything valuable away from the water, and put down towels to contain it. Do not use the fixture that is leaking.
Need this sorted today?
Call and speak to a licensed plumber, or send the details and we will ring you back.
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